Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann

Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers' needs and expectations and alerts branch supervisors to opportunities develop new business and grow customer relationships, as appropriate. Operational Excellence Ensures quality and accuracy of work. Demonstrates sound technical knowledge, includin

Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers' needs and expectations and alerts branch supervisors to opportunities develop new business and grow customer relationships, as appropriate. Operational Excellence Ensures quality and accuracy of work. Demonstrates sound technical knowledge, includin

Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers' needs and expectations and alerts branch supervisors to opportunities develop new business and grow customer relationships, as appropriate. Operational Excellence Ensures quality and accuracy of work. Demonstrates sound technical knowledge, includin

As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience for customers whilst contributing to the fulfillment of branch and company goals in a meaningf

Division Retail Banking Department Various Branch Network Reports to Financial Center Manager Status Non Exempt Grade 5 Pay Range $18.00 $25.00 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location Brighton, MA 413 Washington St Purpose/Objective Ident

Responsible for the accurate and timely completion of Credit References and Audit Confirmations for business accounts both small business and commercial in nature. Responsible for the proper and timely completion Account Verifications for deposit accounts. Must strictly adhere to State and Federal privacy rules regarding consumer customers. Interpret language used in auth

Rockland Trust has flexible, fulltime, part time and weekend only roles as a Float Teller. Contribute to the smooth operation of a variety of local branch locations as you proactively explore customer needs and develop relationships. Your flexibility and adaptability will shine as you seamlessly transition between local branches, ensuring consistent and reliable service d

Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities Continually exceeds customer service expectations by offering excellent ser

Rockland Trust has flexible, fulltime, part time and weekend only roles as a Float Teller. Contribute to the smooth operation of a variety of local branch locations as you proactively explore customer needs and develop relationships. Your flexibility and adaptability will shine as you seamlessly transition between local branches, ensuring consistent and reliable service d

Provide first line back up to the daily work of the assigned business units' loan booking, funding, and servicing, including but not limited to, ABL Advances, ABL Monthly Billing, Participations, Swap loans, and Floor Plan. Monitor pipeline/queues to provide back up wherever the volume is needed. Ensure all loan documentation submitted is appropriate and accurate as requi

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

As a Seasonal Teller you will make important contributions to our success by personally representing the bank to our customers as you support a number of local branches. Following the completion of Teller Training, you will provide information about banking services and identify opportunities for the sale of bank products and services. You will research and answer questio

As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience for customers whilst contributing to the fulfillment of branch and company goals in a meaningf

As a Seasonal Teller you will make important contributions to our success by personally representing the bank to our customers as you support a number of local branches. Following the completion of Teller Training, you will provide information about banking services and identify opportunities for the sale of bank products and services. You will research and answer questio