Collaborate across the departments to ensure all contact center environments are prepared to support new programs, services and tools from a training standpoint Communicates program performance and outcomes to Contact Center leadership team, including director(s), manager(s) and supervisor(s). Maintain department training calendar and training database. Manage training lo

Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LBI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Large Business and International Director Eastern Compliance, DFO Engineering What does a Technical Assistant Do? The Technical Assistant is in the Large Business and International,(LB&I), Field S