1. Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. 2. With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and review

1. Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. 2. With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and review

include but are not limited to Member check in Member bookings and group fitness class reservations. Greeting members, guests and prospective members in a professional manner. Being an "informational resource" for members. Club Tours Administrative tasks such as processing data input, copying information forms, replenishing front desk supplies, etc. Process sales for all m

Under the general direction of the Senior Manager of Admitting Services, the incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center. They will act as a liaison between attending and resident physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients following hos

Front Desk Responsibilities (75%) The PSC II is responsible for greeting patients as they arrive for appointments as well as completing patient check in and check out processes in a timely manner. Specific tasks include Check In Verifies patient identity upon patient initial check in by using two patient identifiers Ensures registration is updated as needed. Checks in pat

Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

Company Overview SmartPak is on a mission to create a world where every horse thrives, living its best life every day. Based in Plymouth, Massachusetts, we are a direct to consumer ecommerce Equine business specializing in patented subscription based supplements known as "SmartPaks". Since 1999, we've connected the equine community through our passion and love for horses

Manage a group of contracted clients and assigned prospects to include the following activities Conduct outbound communications including phone calls, emails, use of social media and web meetings to set and conduct web and phone meetings, assessments. Small business end to end sales responsibility. Demonstrate with the local market support teams the benefits of all Konica

The Customer Service Representative is engaged in handling orders, telephone and other inquiries from customers. Complies with customer service policies and procedures to ensure consistent customer service and satisfaction to our medical customers. Recommends corrective action, maintains records regarding customer requests and determines work procedures/schedules to exped

Register and/or update demographic, PCP, insurance and other key information elements for all patients seen within the sleep lab. Answer telephone, triage calls, take accurate and detailed messages using professional and courteous customer service techniques. Maintain confidentiality and privacy consistent with HIPAA guidelines. Schedule sleep studies for pediatric patien

The duties and responsibilities of this position include, but are not limited to o Supporting business to business (B2B) sales and customer service activities o Providing value to customer through a consultative sales approach o Developing new and growing existing relationships from leads, referrals and prospecting o Coordinating resources to respond to customer service n