Job Purpose:

The purpose of the Poker Room Floor Manager is to exercise responsibility for the overall operation of Casino Table Games in accordance with applicable regulations, company policies, and internal controls.

Qualifications:

• Knowledge of all Casino Poker Game rules and regulations.
• PC experience preferred.
• Minimum of four (4) years of Casino Management experience preferred.
• Experience with daily scheduling in a Casino environment.
• Strong organizational, planning and supervisory skills.
• Strong Leadership and Management Skills
• Knowledge of support operations for Table Games Dept.

License Requirements:

Must secure appropriate RI mandated gaming licenses

Essential Job Functions:

• Ensures an exceptional customer experience while playing Table Games
• Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction
• Responsible for overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies and internal controls.
• Responsible for training and conduct of casino table games personnel
• Responsible for proper staffing and scheduling of casino games personnel
• Promotes staff development with appropriate documentation
• May act as Casino Shift Manager on duty as needed
• Ensures integrity of games by utilizing Surveillance
• Responsible for protecting gaming equipment and company assets
• Ensure proper ratings of players by Supervisory personnel
• Act as a role model during guest interactions
• Performs other duties as assigned.

Physical/Mental Requirements:

• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
• Must be able to work under pressure and walk rapidly for long periods of time
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
• Constantly use mental alertness to achieve high level of accuracy in completing tasks
• Must be able to complete complex arithmetic and mathematics quickly and accurately

Working Conditions:

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others and independently