This role offers a $750 sign on bonus to eligible external candidates.
The Patient Services Coordinator II (PSCII), under general supervision, provides administrative support to health care providers in a high-volume ambulatory practice setting, functioning as the primary interface between the patient and the provider. The PSCII works to ensure a quality-based, customer-oriented flow of work. The position requires discretion and judgement to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, diagnostic testing, obtaining referrals and pre-certifications as needed. Additional responsibilities include addressing other managed care related issues and assisting patients with the financial aspects of their visit. The PSCII position will serve as an overall resource person for department support staff.
Principal Duties and Responsibilities
Education
Experience
EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.