Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients, and assists members of the health care team.

Major Responsibilities:

• Provides patient care including escorts patient to examination rooms, takes and records vital signs,collects and documents patient health status, history, and documents and monitors patient progress following standard procedures. Assists physician and others in clinical procedures as required or directed.
• As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes seen in patient.
• Assists in moving, lifting, positioning and transporting patients by utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. Utilizes proper safety techniques and body mechanic in all work-related activities.
• Performs EKG's, phlebotomy, performs Point of Care (POC) tests, according to hospital standards. Collects, labels and prepares specimens for transport to lab. Performs selected unit specific procedures such as checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.

Position Qualifications:

All internal transfers and all new hires to this positionmust obtain a Certified Medical Assistant credentialapproved by the Department of Health (NHA, ARMA etc.). Thiscredential must be obtained no later than 1 year from date of transfer or date of hire. If certification is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications (should an opening exist).

License/Certification/Education:

Required:

• Minimum of a high school education or GED.
• Medical Assistant Credential approved by the Department of Health (ARMA, NHA, etc.) If not available upon hire/transfer, a Medical Assistant credential must be obtained within 1 year of hire/transfer as stated above.
• This Medical Assistant credential must be maintained once received.
• Current Basic Life Support or Heart Saver certification from the American Heart Association.

Preferred:

• Current Certified Nurse Assistant license in Massachusetts

Experience/Skills:

Required:

• One year of related clinical experience.

• Knowledge of office and laboratory procedures.
• Must be able to read, write and communicate in English in a clear and concise manner.
• Must utilize proper safety techniques and body mechanics in all work-related activities.
• Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the clinic and provide exceptional service to patients.
• Must have proven interpersonal skills to provides respectful, culturally and age appropriate communication with patients, staff, family, visitors and others.
• Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.
• Must be able to remain calm when under stress or in emergency situations.
• Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.

Preferred:

Medical Terminology and computer skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.