Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

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Job Summary:

The CCS Mental Health Worker (MHW) provides direct services to adults in crisis at the CCS. S/he will carry a case load based on daily census and will provide direct care supports including admission, treatment planning, running groups, case management, and discharge. S/he ensures safety of all clients through provision of as needed 1:1 supervision, conducting and documenting checks, proactively addressing escalating behaviors. The MHW also provides for operation of the CCS in terms of meal set-up and clean-up; room maintenance; keeping the unit clean; and doing laundry.

This is a non-exempt position.

Essential Functions of the Position:

• Completes and documents admissions, treatment plans, client daily documentation, and discharge summaries in accordance with BCHS, DMH, BMC, MBHP, and BEST.
• Ensure that the unit follows the daily schedule of program activities, client meetings, and groups. Oversight of therapeutic groups as leader, co-leader, and observer.
• Ensures for the cleanliness and upkeep of the unit, assists in meal preparation and cleanup, completes bed set up and gathers linens.
• Maintains effective working relationships with insurers, DMH, BMC, BEST, local community resources, and treatment/rehabilitation programs throughout the Cape Cod community.
• Participation in daily rounds with a multidisciplinary team and follows up on identified issues for the unit and for the individual clients.
• Ensures that safety protocols are routinely reviewed and followed consistently by all staff (such as emergency systems; identification and remedy of facility safety hazards; security systems; lock up of sharps and any potential toxins; hazardous waste management; checks protocols, checking vitals protocols, etc).

Job Requirements:

• Minimally 3 years' experience working in a mental health setting
• Ability to work with people in crisis in a hopeful and compassionate manner and model this for others
• Excellent writing and oral communication skills.
• Demonstrated skills in working as an effective team player in a fast-paced unit
• Must be able to lift 20 pounds and complete cleaning and laundry

• Boston, MA, USA