• Process invoices, payment requests, vouchers, etc. for payment and recording in the AP ledger. Educate, enforce and reinforce AP processes and polices with AP customers. Resolve and document customer service inquiries and issue resolution.
• Function as the first line accounts payable contact for Hospital department personnel to determine status of invoice payment and resolve problem invoices. Follow through with hospital personnel to ensure that invoices are processed within departmental procedures and respond to inquiries in a timely and professional manner.
• Direct the flow and controls over incoming mail (paper and electronic), including scanning, resolving image integrity issues, and linking vouchers to images in the document retention and processing system.
• Document and direct departmental phone calls, release checks for pickup and general accounting requests, and resolve customer service inquiries and related discrepancies.
• Resolve discrepancies between invoice data and AP system edits and/or business rules independently or in close cooperation with Supply Chain Management personnel.
• Facilitate completion of invoice processing approval and coding, and verifies data extracted from AP imaging system is accurate prior to submission to later stages of processing.
• Expedite process of discount invoices and related discrepancies.
• Identify and escalate AP process issues and opportunities. Provide assistance to other AP staff in evaluating and resolving related problems and issues. Assist in implementing changes to internal systems and procedures.
• Verify and record payment information and obtain receipt confirmation to release payment as needed. Document all discrepancies in accordance with department policy. Follow up on and documents missing price, authorizations/approvals required for check disbursements and for payments that are outside of the contract terms. Verify adjustments for voided and manual checks and/or special request payments.

To qualify, you must have:

• A high school degree and 1-2 years of related college coursework and a min of 1 year of experience in an Accounts Payable function is required. An Associate's Degree in a healthcare-related field, finance, business, quality, or directly related field is preferred
• The basic understanding of accounting principles such as AP disbursement process including purchasing, receiving, inventory, and general accounting interfaces.
• The ability to work independently, multi-task, prioritize work, demonstrate the ability to adapt to new automation technology and quality improvement processes and ability to adapt to change.
• Hybrid/Remote work is available. Must come into 1295 Boylston Street, Boston on a rotation every 4-6 weeks and some other times during the year for projects.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.