What you'll do:

As a member of the Analytics team, the Senior Data Analyst will support core teams - product, fleet, operations, member services, revenue management, and sales - to deliver on the company's mission of enabling simple and responsible urban living. Day-to-day projects include analysis of new product features, developing metrics to measure success of fleet performance, and building standardized reports for external business partners. Using a business-focused analytics skill set, the Analyst will build relationships with stakeholders throughout the company to provide the data they need.

The ideal candidate combines technical knowledge with a customer-service approach to deliver insights from basic report building to advanced analyses. This role will have a direct and immediate impact on the growth and profitability of the company by delivering data-backed evidence to decision making.

What you'll love about being a Zipster:

• Become a generalized expert of Zipcar's data platform: how data is generated and captured; the caveats and exceptions; and how it should be cleaned and modeled in Looker across several subject matters
• Deep dive into the data to understand how member behavior changes as we launch new product features and assist internal teams drive efficiency by creating metrics
• Serve as the point of contact for all Zipcar reporting, with the ability to troubleshoot bugs and build top-notch dashboards for internal and external partners
• Design and implement tools for root cause analysis and alerting, enabling stakeholders to quickly diagnose and resolve issues
• Evangelize data driven decision-making across the company. Attend strategy and design meetings and hold leaders accountable for testing and measurement
• Manage multiple projects at once, prioritize backlogs, and successfully meet deadlines independently

What drives success for a Data Scientist:

• Requirements:
  • Minimum 3 years of relevant analytics experience
  • Bachelor's degree in a relevant field
  • Constantly curious with the desire to self-learn. Always asking questions and anticipating challenges.
  • First-rate analytical skills, including a critical eye for detail
  • Excellent communication skills with a customer-service oriented approach
  • Proactive, with the ability to solve problems independently
  • Advanced SQL skills
  • Experience analyzing large datasets through data extraction, cleaning, and modeling to distill insights
  • Familiarity with report building with a data visualization/BI tool (Looker strongly preferred)
  • Proven experience with a modern programming language (Python, R)
• Nice to haves:
  • Master's degree in data science, data visualization, or another quantitative field
  • Experience working with a Redshift data warehouse and standard AWS services (EC2, S3, etc)
  • Experience with agile processes
  • Knowledge of ETL and tools such as DBT
  • Prior work with urban analytics, transportation, or cities

What tops off the tank:

• Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits
• Generous paid time off, including volunteer and Parental Leave options
• Tax-free benefit for public transportation or parking expenses
• Bicycle Reimbursement program
• 401(k) Retirement Plan with company matched contributions
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
• Community involvement opportunities

Who are we?

Glad you asked! Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission - to enable simple and responsible urban living.

The extra mile:

We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.