Under general supervision, coordinates all operational, administrative and secretarial aspects of an office. Requires discretion and judgment to organize priorities and complete tasks. Reports to the department Administrative Manager and/or Unit Operations Manager. Will manage patient scheduling for interventional procedures and associated imaging in collaboration with physicians to include all aspects of anesthesia scheduling.

* May include duties and responsibilities of the Clerk, Office Assistant and Administrative Staff Assistant, Level I.

* Maintains the Interventional Radiology Patient Schedule. Duties include: Scheduling, rescheduling, and cancelling all procedures in Interventional Radiology through Epic.

* Manage Procedure slots to include holding, blocking, and unblocking the schedule.

* Understands and coordinates all procedures in accordance with the department's scheduling template.

* Maintains the Epic work-queue ensuring that all procedures are scheduled in a timely manner.

* Schedule and coordinate Interventional Anesthesia cases.

* Duties may also include working with the resource team and facilitating the process of putting Inpatients on-call.

* Perform front desk role checking patients in for procedures according to all applicable Hospital Policies and Procedure

* Maintain patient records including scanning in documentation.

* Facilitate communication within department as it pertains to phone calls, messages, pages and triage of information to specific staff members/clinicians, and enhancing communication throughout the division.

* Coordinates, types, proofreads and edits letters, memos, meeting minutes, reports, manuscripts, correspondence, grant proposals and protocols at the highest level of proficiency.

* Act as an administrative liaison to referring department administrators and clinicians with the highest level of customer service.

* Incorporates data from existing information into spreadsheets/databases in an organized and presentable format. May provide weekly/monthly/yearly reports for various activities.

* Establishes and maintains office systems (i.e. filing systems).

* Troubleshoots routine/non-routine problems and takes measures to correct/handle issues.

* Reviews mail, answers when appropriate, and/or forwards to appropriate persons.

* Performs general clerical duties including photocopying, faxing, and filing.

* Assists with the orientation and training of new staff.

* Maintain administrative duties in primary interventional area with flexibility to cover for other Staff Assistants within Interventional Radiology.

* Typing 55 to 65 WPM required.

* Word Processing skills required.

* Knowledge of spreadsheets and database systems.

* Good command of English language.

* Ability to work independently.

* Ability to prioritize work.

* Ability to multi-task

Required: 2-4 Years of secretarial experience

Must be able to lift over 5 pounds.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.