The Opportunity: Patient Observer - Emergency Department

The Emergency Department is a Level I Adult, Pediatric and Burn Trauma Center. It spans the ground floor of 3 buildings and is divided into several areas, including pediatric and psychiatric areas.

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2022-2023: Massachusetts General Hospital.

Schedule

• (5) 8-hour shifts
• Evenings | 3:00 pm - 11:30 pm
• 40 hours per week
• Rotational holiday and weekend schedule

What are we looking for?

The ED Patient Observer provides constant observation for patients identified as a risk to themselves or others. The ED Patient Observer functions under the direction of the Registered Nurse and is responsible for providing specific care-related tasks in accordance with the individual needs of the patient, always maintaining patient confidentiality and information. All nursing care is provided by the Emergency department's nursing staff. When not observing patients, the ED Patient Observer may be asked to provide other ancillary activities such as escorting patients and families back to treatment area.

What do we have to offer?

• Shift differential for evening, nights, and weekends
• Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
• Employee Perks, Weekly pay, and 401K

About Mass General Hospital

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Responsibilities

• Assures a safe care environment for assigned patients and notifies RN of any concerns.
• Receives nursing handoff at beginning of shift regarding reason for observation with specific important information.
• Provides/Receives handoffs to/from Observer and RN with each change of observer and RN.
• Observes patient for obvious changes in behavior and conditions including attempts to leave the ED and notifies responsible RN.
• Ensures patient is not pulling out any lines/tubes.
• Alerts the appropriate RN and PCA to assist when call light is triggered.
• Assists patient in the event of a fall and alerts and reports changes immediately to the responsible RN.
• Under the direction of the responsible RN:
• Accompanies and assists patient when walking.
• Pushes patient in wheelchair.
• Engages patient in diversional activities.
• May assist non-behavioral patients with amenities such as providing blankets, food and drink, and assistance with wayfinding.

Required:

• HS Diploma, GED or equivalent required

Preferred:

• Have recent experience, and/or training, in clinical patient care.
• Some college or associate degree preferred.
• Pre-med or pre-nursing students who are interested in gaining clinical experience before pursuing further education are encouraged to apply.

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.