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Radiology - Reading Room Assistant
1. Answer, screen and route telephone calls coming into the Reading Room. Record and forward messages to radiologists as necessary. Respond to requests for routine information or assistance within scope of knowledge and authority. Provide status updates on patient/study, and estimate time to completion. 2. Accurately convey report information to referring providers.
3. Perform outreach to referring providers for non-critical results, communicate final impressions, direct follow-up questions to the appropriate resource. 4. Preform initial outreach to referring providers for critical results, transfer calls to radiologists, schedule conference calls if needed. 5. Monitor radiologists' work lists for important notes and ensure radiologists are completing exams in a timely manner-notifying radiologists of any emergent cases. 6. Assist radiologists in all aspects needed to enhance productive workflow. 7. Proficiently utilize various computer systems. 8. Establish and maintain positive relationships with referring providers and radiologists. 9. Monitor email for protocol requests, other inquiries, and direct emails to the appropriate radiologist. 10. Admit referring providers into the department's Virtual Reading Room and admit them into the appropriate virtual conference room. 11. Serve as liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues. Follow through on identified problems. 12. Perform routine administrative duties, such as scanning/photocopying materials and sorting, collating and distributing documents. 13. Supply the main Reading Room with office supplies.
Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.