The ideal Customer Support candidate has 2+ years of experience and is someone who is flexible, customer focused, pragmatic, and able to balance multiple tasks. Hours are full time, Monday through Friday. Location USA, Remote Job Responsibilities Provides technical support to customers via phone, chat, email, and other channels Educating teachers and administrators on how

Support sales team preparing quotes and proposals by following established business guidelines to insure quotes meet the needs of customers, sales and follow strict finance guidelines. Mentor the sales teams on quote creation and order preparation. Dedicated support to regional sales team in all other aspects of transactional responsibilities. Attend weekly sales calls to

Social Performance Optimization Guide the team in developing and executing innovative and effective social media campaigns. Drive a cohesive content calendar that leverages learnings across channels and tells cohesive stories that connect with parents from awareness to consideration to membership. Develop a cadence of reporting and share outs for visibility and feedback o

Partner with sales and internal divisions to develop strategic plans to increase sales in priority states and the regions within them. Cultivate relationships with key regional and state organization officials to secure meetings and presentations. Support and act as the primary conduit between sales and regional and state organizations (outside of state government.) Track

Are you a visionary storyteller ready to lead a revolution in education? At Lexia, we're on a mission to empower every student to read, write, and speak with confidence. As a leader in science of reading based literacy solutions for K12 educators and students, Lexia is pioneering a new era in learning. As the Sr. Director of Market & Messaging Strategy, you'll be the arch

Manage a geographical territory to achieve all sales goals by leading and managing each step of a complex sales process including Deliver in person and webinar presentations to key school and district level stakeholders in a consultative and engaging manner that eectively communicates and articulates our pedagogy, research, features, benets and "Our Why". Identifying and

The Scientist is an integral part of the machine learning team, which consists of data scientists, psychometricians, linguists, and software engineers. Our team focuses on natural language applications in educational measurement, with key foci in the automated scoring of student responses for both summative and interim assessments, automated feedback for formative assessm

Reviewing and examining financial reports. Assisting with budgeting and monthly close processes. Assisting cost center owners, managers and leadership with financial guidance and research as needed. Developing financial projections and building financial models. Reviewing and analyzing sales trends and forecasts with sales team and leadership Ensuring compliance with fina

Manage SDLC projects from inception through implementation. Bridging needs from client requirements with solutions to meet the need. Comfortable working on multiple projects simultaneously, with an inherent ability to work well under tight timelines and have strong problem solving capabilities. Develop requirements, budgets, and schedules for the software development proj

Implement high performance, scalable and reliable software solutions in Python on Linux or Windows platforms Develop and deploy synchronous and asynchronous REST API web services using Python frameworks Develop effective methods of ML model testing during all stages development, deployment, and recalibration Train machine learning models, analyze performance metrics, and

Managing all aspects of complex, large scale assessment programs in a high security environment often with high stakes attached Managing the transition of large scale paper and pencil testing programs to an online, computer adaptive format while working closely with senior level clients at the State Department of Education Developing and implementing processes, procedures

Facilitate professional learning sessions for our educators Participate and support on boarding and ongoing internal training of our product Work collaboratively with internal peers to ensure the delivery of successful, engaging, and effective learning experiences Collaborate with implementation managers to understand the intention behind each session and customize as nee

Broadly speaking, our sales team manages a geographical territory to achieve all sales goals by leading and managing each step of a complex sales process including Delivering presentations to key school and district level stakeholders in a consultative and engaging manner that eectively communicates and articulates our pedagogy, research, features, and benets. Identifying

We would be open to interest in the following areas Marketing Services Trusted advisors for internal stakeholders and the liaison between internal contacts, creative teams and outside vendors Content Marketing Contribute to content marketing strategy across our team and content creation across demand/lead generation or customer marketing Regional Marketing Partnership wit

The Data Analyst (SQL) will be primarily responsible for the following Integrate data from multiple data sets, analyze and interpret complex data sets and make findings relevant and actionable for both internal and external stakeholders Sett up, deploy, configure, and monitor multiple systems Provide timely, accurate and reliable management reporting and analysis of data